Check whether Visual force page access of the component has been added to the required user/profile or not. if it is added against the profile then user able to upload the files.
Issue: Community issue not able to upload files in XfilesPro BiSync component. Resolution: The community user does not have access to the Opportunity. The user is not able to query as the Sharing setting for Opportunity is Private. It is required ...
Issue: Restricting/allowing specific users from viewing MP3 and WAV files within the Xfiles component of the opportunity record. We're aware of the Xfiles Common Setting for allowing File Extensions, which enables granting access to specific users ...
Issue: For Case# 01640965 the attachments section shows there are 2 files but when I try to download/delete seeing below error message. Actually, when verified in AWS there are no files for this Case but the attachment section shows these 2 files. ...
Need to check permission has been granted for the 'Path__c', 'XFP_Folder_Structure__c', and 'XFP_FolderStructure__c' fields, which are created for a configured objects and need to be assigned to users.