Thumbnail of attachments is still shows in Notes and attachment section of Salesforce even file is exported to the Provider
Issue:
Once the attachments are exported to SharePoint, the shell of the attachments remains in the Salesforce Notes & Attachments section.
Resolution:
Enable Attachment Delete
Below are the steps to enable Attachment Delete:
1. From the Quick Find box, search for "Custom Settings".
2. Click on "xFiles Common Setting".
3. Enable the "Attachment Delete" checkbox.
4. After enabling the checkbox, please let us know if you are still encountering the issue.